Thats because device/technical issues that arise can be identified in a timely fashion, without the need to arrange an in-person appointment. Our new solution will leverage and complement AirView cloud-based patient management software. If you complete a card download for an inactive patient, the patient's status automatically changes to Active. For more information on a patient's myAir status, see the Icons section. Why can't I see the Remote Assist page for patients using Astral, Stellar or AirMini devices? For Astral and Stellar devices, data is not transferred to AirView until you update the device serial number (SN) and device number (DN) in the patient's file. "Mask (online)" means a user has added the mask on the Prescription page in AirView. Our customer support team can be reached at support.airview[at]resmed.eu. The date you enter must indicate the date when monitoring began and cannot be more than 365 days in the past. AirView returns a list of physicians matching your search criteria. Device and therapy information is displayed in easy-to-read reports and dashboards. After the first 90-day schedule has ended, you can complete one of the following steps: From the patient's Prescription tab, click Set to no end date. Using AirView our clinicians can remotely monitor and review your therapy data, adjust your device settings, check that your device is working properly and troubleshoot any issues to ensure you get appropriate treatment in a timely manner. How do I change the number of patients displayed in the All therapy patients list? For how-to videos on AirView functionalities designed for sleep apnoea, please visit this page. No. After the patient record is accepted, the patient is displayed in the All therapy patient list. If you are already registered with AirView, please contact your ResMed representative or email support.airview[at]resmed.eu. Can I zoom in on a days therapy data? When a physician refers a diagnostic patient for therapy, an HCP can accept or return the patient for setup. Chronic Obstructive Pulmonary Disease (COPD). The new settings are then reflected in AirView the next time the device transmits the data. This feature is not available in all regions. If your organization is already using AirView, speak to your administrator. Can I access device data for high-flow patients and patients who are on ventilation? To zoom in on a specific period of that day, select 4, 8, 12 or 24 hours from the View panel beside the date. Please refer to the user and clinical guides for relevant information related to any warnings and precautions to be considered before and during use of the products. The setup date determines the starting day of the monitoring schedule/data access. On the Prescription tab, enter the required pressure and other therapy details. I am unable to sign the prescription report. To view the system requirements, click here. You can add BMI information under the Additional details in the new patient form. Click Add to complete the setup, Back to select another physician or click Cancel to return to the Patient details page. You can also watch other CPAP users share their experiences. b. The following program data is available for Astral devices: Reset your password for your AirView account, Manage 2SV with your AirView administrator account, Create a compliance export for multiple patients, Add a therapy patient from a card download, Update monitoring options for ventilation therapy, Create a compliance report for an individual patient. Add a diagnostic patient. SYMPOSIUM RECORDING ON DIGITAL TECHNOLOGY IN SDB. I have just activated one of my inactive patients. You can start them off now with myAir, the coaching programme thats designed to build your patients sleep apnoea therapy skills and confidence. Help sleep apnoea patients to engage with their therapy and achieve therapy adherence over the first 90 days with personalised support from the myAir app. How do I connect the ResMed Connectivity Module (RCM) to Stellar and Astral devices? There is no option for you to manually hide the Notes icon on the All therapy patients page. Why? You can find the Prescription and Diagnostic reports on the Notes tab for the referred patient. On the patient's file, click the Diagnostic tab and add an interpretation. U-Sleep automatically connects to CPAP data sent to ResMed's AirView patient management systems - wirelessly or through card upload - and automatically analyzes it. Your browser is not supported by AirView and some functionality may not work. At present, Lumis HFT is only compatible with AirView. Will the new settings be reflected in AirView? Manage diagnostic patients. How do I connect the ResMed Connectivity Module with Stellar & Astral devices? If the device has not been connected to an RCM for a long period of time, the RCM will only send the last seven days of historical data. You can send a myAir invitation when you create a patient or at a later time in a patient's file[9]. Select the correct physician from the Patients physician list. Im having issues with AirView, are troubleshooting guidelines available? Go to Patients > All therapy, to view accepted patients awaiting setup. What happens if a modem is on and the device is physically changed by the doctor? AirView provides rapid, one-screen access to detailed clinical data. Click Add physician. Please use the Icons Guide for a comprehensive directory of AirView icons. What are the options? Maintain oversight of your COPD patients treated with Lumis HFT at home. AirView displays the Add physician dialog. On this page, youll find answers to the most commonly asked questions on remote patient monitoring, plus training videos to get the most out of ResMed connected solutions during the current health crisis. For S9 devices, select the device from the list and click Next. From the Patient details tab, click Basic details. You can select these accessories during the patient setup process under Add mask. If you dont have an AirView account yet, you can contact your ResMed representative or register here. Why? Please refer to the User Guide and RCM quick setup guide for instruction. Enter the patient's address including country, province and city. If you would like to request a demo first, please contact us. What do you recommend? Learn about respiratory diseases, including OHS, neuromuscular disease and restrictive lung disease and how they are treated at home or in the hospital. Why can't I see the Therapy Data tab for patients who use CPAP devices? During the Covid-19 pandemic, we understand that it is essential for healthcare professionals to keep themselves and their patients safe. Discover our wide range of highly effective and comfortable masks. Yes, please check out our video tutorials and the Troubleshooting Guide for Air10 and Lumis devices. Get ready for the future. AirView sends the patient a myAir invitation email with a myAir account activation link. Create a new patient To create a new patient: From the Patients tab, select All patients. The interactive presentation enables you to explore your patients respiratory metrics over 1 to 90-day periods and within 1 to 24-hour windows across all programs supported by the device. For Air Solutions devices, a user with data access permission must assign monitoring data access to the patient. Our versatile ventilation devices provide effective therapy for COPD and other respiratory conditions. Find the relevant patient and in the Status column click Accept. Click Edit Integrator and re-enter the required information. Patients are displayed with a icon. For support in other languages, see below: Prev Next How do I contact AirView customer support? If the patient file has already been created, you can add the BMI information to the Additional details panel from the Patient details tab. ** Availability may depend on markets. At ResMed we can offer you an 'AirView Data Package'. When you identify a variation or a data point of interest, you can print, save, and share screen views with colleagues at the touch of a button. Detailed daily usage information can be viewed by scrolling through the usage chart. Data is monitored and transmitted continuously until you manually remove the communication module from the patient. View data signals; Manually score raw data signals; Reanalyse data signals; Create a diagnostic report; Create and sign a prescription . ResMed devices use a different material for sound reduction than the . I have changed the data access plan for a patient. AirView: Connect to your patients Our new solution will leverage and complement AirView cloud-based patient management software. Click Save. All ResMed therapy and diagnostics devices are compatible with AirView. Data is monitored and transmitted continuously until you manually remove the communication module from the patient. Only users assigned the Interpreting Physician role can electronically sign the prescription report. All patient data is stored on the device and when the RCM is connected to it, it detects if there are new sessions that have not been sent to AirView and starts the data transmission. What does the Incomplete status on the Integrator page indicate? ), Select air tubing from the list. Not applicable for S9 devices. This feature is not available in all regions. You can change the display to 10, 25, 50 or 100 patients per page. Enter search criteria and click Search. If you are already registered with AirView, you can contact your ResMed representative or email: support.airview[at]resmed.eu. Change the patient setup date, which resets the monitoring schedule for another . The Notes icon is only displayed on the All therapy patients page for ten days after the note is created. In the Device and accessories section, click Add device. Why? For Astral and Stellar devices, on the user interface, go to Information > Device to find the device number. AirView Online Help Customer support Customer support Europe, Middle East and Africa Support is available Monday to Friday from 08:30 to 17:30, CET/CEST (UTC +1/UTC +2), excluding holidays. When creating a new physician clinical user, you have an option of allocating locations but this option is only applied to HME clinical users. From the Patients menu, select All therapy or Wireless and click New patient. the serial number of the patients device (11 digits), the device number of the patients device (three digits). For Astral/Stellar devices, enter the 3-digit device number located in the device user interface and click Next. Physician users can use the following procedure to assign themselves or another physician in their practice to their patients so they can co-manage patients with a patient care provider who uses AirView. The Incomplete status means that the integrator was unable to verify the patient details. Insert a compatible data card in the card reader. Generate a pre-configured report when you identify an issue or a data point of interest, then share that insight with colleagues and caregivers. How do I navigate patient population in AirView to find those that need assistance? If you change the setup date, the monitoring schedule is shifted accordingly. After the first 90-day schedule has ended, you can complete one of the following steps: From the patient's Prescription tab, click Set to no end date. For Air Solutions or AirMini devices[10], enter the 3-digit device number located on the device's rear label and click Next. Through the ResMed Connectivity Module (RCM), Astral can connect to AirView, a ResMed patient monitoring tool, giving you access to key patient data 1 Offers an impressive power-to-weight ratio Easy learning curve for clinicians and caregivers Responsive algorithms deliver adaptive, personalized ventilation as the disease progresses After a prescription for therapy has been signed by a clinical user, you can click Send results from the toolbar. Enter search criteria in the Search field. Find the relevant patient and in the Status column click Return. When someone adds a note to a patient file, a blue Notes icon is displayed next to the patient name on the All therapy patients page, and it is visible for ten days after the note is created. Interactive reporting: view trends across all programmes and settings Management by exception: receive automatic notifications when variations are detected To create a new patient file from a card download: On the Home page, All therapy or Wireless patient list pages, click Card download. The All therapy patients page displays the following filters: User, Location, Patient status, Compliance status, Notification and Therapy mode. 30 days: shows the last month of data available. Treatment options for respiratory diseases, FAQs on device use, cleaning & maintenance. ResMed obtained dual HDS/ISO 27001 certification for AirView and myAir to demonstrate our commitment to secure data processing and hosting and to ensure our teams and systems were operating at the highest standards, as verified by independent auditors. Change the patient setup date, which resets the monitoring schedule for another 90 days from the new setup date. Patient safety is ResMeds most important goal. Scroll down to the bottom left of the All therapy patients page. Helping patients clean their humidifiers AirView is a secure system for remotely managing sleep-disordered breathing and respiratory care patients. Insurer (as it appears from your organisation). The RCM aims to transmit patient data to AirView and this will only be possible when the RCM is connected to the device and the device is switched on. Click the Patients details tab, then from the Basic details tab, click Edit. Watch a how-to video on changing device settings remotely here. Please note that the device can only transfer data if it is within range of a data network. **In order to protect the privacy of patients, please only share data related to their therapy follow-up. What solution can I offer? Register for AirView Request a demo Access relevant information for your HFT patients Simplify the way you monitor COPD patients. With AirView for HFT, you can view and analyse up-to-date device and usage data for patients using high-flow therapy and rapidly identify issues if they arise. Clinical users can create new patient files in AirView. Using the same platform for all of your respiratory patients (OSA, NIV, HFT) makes it easier to manage your patient population, monitor each individual patient, and prioritise your workload. Our sleep therapy devices provide discreet, effective therapy for your sleep-disordered breathing. If the issue persists, please call ResMed Technical Services. With our built-in wirelessly enabled AirSense 10, AirCurve 10 and Lumis * devices you can stay more connected than ever before to your patients. Clear all contents of the search box and click Search locations again. Narval CC packs custom-made comfort into a small, lightweight device to treat snoring and OSA. To which HME can I send my diagnostic patients for therapy? In AirView, select the Patients tab and click All therapy. To retrieve the most recent therapy data from your patients devices: Note: The update may take some time. How do I activate the monitoring schedule for this patient? Under Status, select Inactive and click Save. The Therapy Data tab is available for patients who use specific ventilation devices only. Refresh the page to see the newly retrieved data. With the right treatment, you can enjoy better sleep and more daytime energy. The patient details must be an exact match for one patient. AirView displays a notation indicating that the patient has no physician. The RCM must be connected to the power and to a switched-on device, to ensure that the patients therapy data can be transferred correctly. Its a connected approach to treatment and adherence that will change the way you and your patients experience PAP therapy. ResMed.com Therapy management AirView connects to sleep and ventilation devices so you can manage patients on different treatments. Associate a device; Download device data; Update a diagnostic patient. For Astral, tap the UI screen information menu and then tap the Device tab. How can I reassure my sleep apnoea patients and make sure they stay engaged with their therapy during the pandemic? The HME administrator needs to add the required integrator to the organization. Please email our customer service at support.airview@resmed.eu, AirView, patient data management software. The useful management by exception feature notifies you of patients who require more attention by automatically detecting variations based on your chosen parameters. Reset your password for your AirView account, Manage 2SV with your AirView administrator account, Create a compliance export for multiple patients, Add a therapy patient from a card download, Update monitoring options for ventilation therapy, Create a compliance report for an individual patient, Review or exclude patients from an Action Group. How can I access training for AirView? To indicate that the patient has no physician: Reset your password for your AirView account, Manage 2SV with your AirView administrator account, Create a compliance export for multiple patients, Add a therapy patient from a card download, Update monitoring options for ventilation therapy, Create a compliance report for an individual patient, Review or exclude patients from an Action Group. When you use address details to search for a physician, you must enter the state's abbreviation (for example, TX for Texas.). Patients are displayed in chronological order by the date they were referred. Remote Assist is not supported for AirMini, Stellar or Astral (R5 or older) devices. Device usage, therapy duration and SpO2 values* are shown on charts. For Air Solutions or AirMini devices, enter the 3-digit device number located on the device's rear label and click Next. To edit a patient's basic details: From the Patient details tab, click Basic details. When you associate a physician, this physician can view the new patient file. Click Edit Integrator and add the correct details. When you create a new patient file, the default status is Active. The "Send results" button on the Prescription tab is disabled. myAir, motivational data tracking & coaching app. Click the information button 11 times to access this page. Please note, this feature is only available for Air10 and Lumis devices. [10] This feature is not available for all devices. For Stellar, the 3-digit device number is shown on page 11 of the device menu. Manage remotely your patients with AirView to limit unnecessary exposure though traveling and visits to patients and to focus your attention to those in greatest need. Yes. If you are a HCP user, you can add a physician to a patient file. Can I change the setup date after I have created a patient record? I have successfully created a location but am unable to see the new location in the location list. Introducing AirView for Ventilation Watch the video to discover the main features of AirView for Ventilation. Gain an insight into the possibilities offered by our telemonitoring platform for ventilated patients, including using data sets for a deeper understanding of your patient and management by exception. Why? Can you set reminders in AirView to make a schedule for replenishment calls? Reference: On the Card download page, in the Patient details section, click Create a patient file. You can assign only one module to each patient. To accept a referral: From the Patients menu, select Referrals. Will AirView monitor the patient automatically? Please use our training videos on set-up and use of the AirView tool. Enter the patient's title, first name and last name. With AirView for HFT, you can view and analyse up-to-date device and usage data for patients using high-flow therapy and rapidly identify issues if they arise. If the patient is showing a Ready to send status, you can also click the Ready to send icon from the Diagnostic patients page. AirView removes the patient from the list and moves the patient to the All therapy patients list with the Patient awaiting setup status. Quad 1, First Floor, Becquerel Ave, Harwell Campus, Treatment options for respiratory diseases, FAQs on device use, cleaning & maintenance. Follow the on-screen prompts for ResMed Cloud Connect. See Send a myAir invitation to a patient for more information. Data is transferred via a 3G cellular data network with a 2G back-up option. Enter the patient's telephone number and email address. AirView for Ventilation allows you to change Lumis device modes and settings remotely, get valuable insights into your patients usage data with a usage fragmentation chart, monitor their therapy data and feel confident that they are receiving appropriate care. are shown on the patient details tab. This content is intended for health professionals only. Why? How do I check the patient's previous data access plan? Or will it be reset to the settings in place in AirView? This enables the physician to view the patient's data. If you change the setup date, the new setup date cannot be more than 365 days in the past. Why? You may find the Notes feature on the All therapy patients page is suitable for your needs. If a patient is set up for wireless monitoring, when you change the setup date, the monitoring schedule is affected. Can I filter the notes that are being sent with the patient record? The chosen time period will be highlighted on the graph. Through connected devices and remote management platforms, our innovative solutions help you to support patients from initiation to long-term treatment . AirView remote monitoring for ventilators, Quad 1, First Floor, Becquerel Ave, Harwell Campus, Treatment options for respiratory diseases, FAQs on device use, cleaning & maintenance, User Guide and RCM quick setup guide for instructions. Go to Logs > Data access changes to view the patient's previous data access plan. Currently there are two ways to extend a patient's monitoring schedule. Check back soon to see if myAir has launched in your country. ResMed devices are not impacted by this recall and are safe for patients to use. How do I check the Prescription report and Diagnostic report for the patient referred by the physician? ResMed's innovative technology that underlies its software platforms benefits patients, as well as healthcare professionals. Can I view therapy data for a single day? Enter the patient's email address to send a ResMed myAir invite. From the Prescription tab, under Data access, click Change.