You have successfully saved this page as a bookmark. Cookies are lines of text that are transmitted to your Web browser when you access a website. HR leaders should pay special attention to the unique needs of working parents and consider creating special work practices to address their needs such as; subsidized childcare, and expanded parental leave for new mothers and fathers. #4 Employees Seek Companies Whose Values Match Their Own. Your session has expired. Many companies are becoming quite competitive to attract great talent with unique perks, increased salaries, unique PTO options, work-from-home or hybrid options, title promotions, stock grants/equity, and much more. This should move HR leaders away from one-size-fits-all benefit solutions to a personalized approach to well-being benefits where the goal is to create a culture of care that meets the needs of all workers. DEI is the thread that flows through organizations if they are to experience long-term retention of current and prospective employees. You can also check your hard drive for cookie files. In the early days of Covid-19, organizations thought they were dealing with a health care issue, then a real estate issue. Heres why. If people dont disconnect, whats the point of offering [time off]?. Our Website may use "cookies" to improve our level of service to you. How will leaders communicate the guardrails of working successfully from anywhere? Listen to Employees' Needs. This percentage reaches 80% for those under 45 years old. However, with the changing health care landscape and reopening of medical facilities, insurers suggest upward trending claims activity. As is the case for many companies, employee attrition at Verizon has been higher than normal amid the pandemic, and the company is looking for ways to increase retention. Finally, companies can consider pushing the limits of workplace flexibility by offering all employees (not just parents) the ability to cut back to 60 percent workweeks or downshift to a less-demanding role for a time, with the understanding that they can ramp back up when ready. Need assistance with a specific HR issue? Retrain Employees to Overcome Competition. RH is now redesigning and developing new ways to retrain employees to bring the best levels of performance and productivity. Practice Fair Chance Hiring for Those with Criminal Records. That's "because of the tight labor market and the desire to keep health care affordable for employees," said Jeff Levin-Scherz, population health leader at WTW. Here's how employers and employees can successfully manage generative AI and other AI-powered systems. A recent survey from Remote.co, for instance, found that the vast majority of employees (80 percent) say their current salary is not keeping up with inflation. Source: 20th Annual U.S. This is not limited to ethnic and gender inclusion, but should also include individuals with criminal records. As a result of inflationcoupled with a hot job market throughout the yearemployers handed out bigger pay increases than they have in years. Your session has expired. And 62% also offer reimbursement for at-home office or work equipment, averaging approximately $891 per employee to cover costs of working from home. Each level offers something new, such as financial incentives or access to better shifts, Coppins says. Get the expertise, technology, and personable management you need to keep costs on budget, employees happy, and candidates excited about your company. Christa Reed, Job Market Research Head of JobSearcher. What's considered an effective rewards strategy has evolved in recent years. With the spread of the Omicron variant, a growing number of school districts in the United States have postponed reopening of schools or switched to remote instruction. Linda Shaffer, Chief People Operations Officer of Checkr. A confluence of factorsincluding widespread inflation, economic instability and increased health care utilization as a result of the pandemichave driven larger-than-usual increases for 2022 and predicted increases for 2023. That left the last issue: employee benefits. One of the biggest trends we will see is organizations continuing to shift toward a people-first culture and making it a business priority. #8 Power Skills Include Human Skills & Digital. In addition to benefits, ExtensisHR also handles payroll, risk management and compliance, and full-service recruiting responsibilities in a personalized way to help leaders optimize operations. At the same time, Verizon, like a growing number of employers, is expanding the definition of benefit to include the tangible and intangible elements of what an employer offers, including flexibility regarding where and how employees get their work done. This is a BETA experience. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Members may download one copy of our sample forms and templates for your personal use within your organization. If an organization is going to be competitive as an employer, it must go well beyond the traditional benefits package. #9 Working Parents Expect a New Employer Value Proposition. Join us at SHRM23 as we drive change in the world of work with in-depth insights into all things HR. Build specialized knowledge and expand your influence by earning a SHRM Specialty Credential. Employee well-being is no longer an employee benefit. Please enter the text you see in the image below: SHRM provides content as a service to its readers and members. This means clearly defining how they will create a fair and equitable workplace for all employees regardless of location, communicate how leaders will manage employees they never physically see, and how teams will achieve work flexibility while meeting their goals. Pay transparency became one of the hottest compensation issues of the year: Calls for pay transparency reached a fever pitch, with large amounts of workers calling for employers to be open about salaries. Participants are typically Amazon warehouse and delivery workers, and they have the opportunity to learn digital skills that can change their career trajectory from warehouse worker to IT professional. $("span.current-site").html("SHRM China "); For example, in addition to offering traditional mental health support such as employee assistance programs and access to therapy, Verizon significantly expanded its support for caregivers. Copyright: Blue Beyond and Future Workplace, an Executive Networks Company. This research identified building a culture of lifelong learning and up-skilling learning and development team members are the top two priorities for 2025. if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) { For Paul Dann, executive director of NFI North Inc., a nonprofit health care agency based in Contoocook, N.H., meeting that challenge meant determining why people were quittingand finding ways to address those issues. To retain and attract employees, employers in many cases will need to redefine their rewards strategies and even what they consider to be an employee benefit. With the future in mind, I firmly believe that the way we move DEIfrom being just a hot topic and current trendis to marry DEI conversations with strategic efforts about company culture; that is when true transformation can and will happen. Social media and brand awareness tend to go hand in hand. Its no surprise to see mental health coverage as a benefit trend highlight, as numbers have skyrocketed since the beginning of the pandemic with people actively seeking mental health care and support. What types of improvements will enhance the employee experience? Trusting employees to decide where, when and how work gets done increases well-being, productivity, and retention. } To remain competitive, employers know they have to provide employees with health care and retirement plans. Segals Khamis recalls the recent #showusyourleave viral movement launched by theSkimm media company that gave companies an opportunity to highlight their parental-leave policies. She knows of one company that monitored paid time off and leave utilization and then followed up with employees who were not using what was available. Employers need to do some analysis first, because not all benefits are right for every organization.. Please confirm that you want to proceed with deleting bookmark. Yet smart and targeted investments in employee benefits can yield results, especially when the employees value the benefits. In addition to financial wellness, nearly 30% of the workers surveyed in the Paychex and Future Workplace survey requested improved mental health support and resources. Never before has HR been so tied into company branding strategies and how it affects employees, potential candidates, and the business itself. The Global Wellness Institute believes workplace mental health benefits will grow 9.8% annually over the next five years. Prior to joining USIs Seattle office, Megan specialized in long-term care insurance and has been a respected speaker for groups like SHRM, CEBs, and NAHU throughout the West Coast. Out of necessity, employers continue to invest in new employee benefits programs to support workers and help them address the challenges they face in their personal and professional lives. The employee well-being benefits most in-demand include financial well-being and emotional/mental health well-being. Those include improving quality and outcomes to lower overall costs, as well as adding or enhancing low- or no-cost coverage for certain benefits. This empowered approach emphasizes output over hours without sacrificing accountability. Other survey findings about how organizations are approaching environmental, social, and governance (ESG) efforts differ between respondents at large and smaller companies. In a very short time, major employers, including Walmart, Bank of America and Disney, announced they would provide financial support to employees who have to travel to another state to access reproductive care. Global companies may also need to act on employee feedback based on geography. That may require a better story for benefits so you can raise your hand and be confident saying, Yes, we have the goods. . Your browser stores the information on your hard drive, and when you return to that website later, the cookie is transmitted back to the websites server. Furthermore, our research found more than half of knowledge workers say they would quit their job if their companys values did not align with their own, and only one in four of knowledge workers are likely to accept a job with a company whose values do not align to their own. It depends. Sales and Marketing have always been in lockstep but HR now plays a role in this as well. J.S. #7 Up-Skilling HR Is Critical To Lead Workforce Transformation. This was especially true for Gen Z, where 67% strongly agreed or agreed that well-being benefits will be a priority for them in evaluating new job offers. For example, the company offers savings plans and access to advantageous interest rates on mortgage loans. Exit; Apple; Store; Mac; iPad; iPhone; Watch; . Unless an employer is in the top percentile for benefits, just offering slightly more than median has been a hard sell when salaries dominate employee and candidate concerns, says Stacey Carroll, president and principal consultant with HR Experts on Call in Seattle. The Future Of Software Developer Teams: Remote By Default? HR leaders face many new trends these days. According to The Conference Board, 88% of companies offer some sort of program that supports emotional well-being (including mental health resources and Employee Assistance Programs), which is up 23% from 2021. In addition to mental health coverage, the option of virtual health care has increased in importance. Sarah Chavarria, Executive VP & Chief People Officer of Delta Dental of California and Affiliates. Therefore, to support community involvement, the company matches up to $500 in charitable contributions and introduced two paid volunteer days per year. HR professionals havetough work ahead to negotiate the varied challenges of an ongoing pandemic, and decision-makers will need to stay on top of trends in healthcare, compliance and benefits in order to develop thoughtful mitigation strategies. A leaders EQ will be measured in order to hire a person that can practice the employee first culture. This can be an important tool for engagement and an opportunity to make people aware of what employers offer, he says. In fact, Glassdoor reports that 15 companies ranging from Google to Hilton Hotels and Apple, are offering well-paying jobs to those possessing in-demand skills, but lacking a degree. Coppins also makes sure benefits investments are helping the company achieve its goals. More and more employers are keen to embrace inclusive practices. This means that every time you visit this website you will need to enable or disable cookies again. With every new generation in the workplace comes a new set of best practices that changes our ideas around employee engagement, culture and our work environment. However, since operations have resumed and established their new normal, it feels more secure to plan for the future, both from an employer and employee perspective. $(document).ready(function () { For their part, employees and job candidates also tend to take employee benefits for granted and focus instead on compensation. Women leaders want a better work culture and are more than 1.5 times as likely as men at their level to have left a previous job for an organization with greater commitment to diversity, equity, and inclusion (DEI). Our Work from Anywhere Future research conducted by Prithwiraj Choudbury, Associate Professor, Harvard Business School, reports that workers regard freedom to work from anywhere as an important benefit of their job. The number one power skill, resilience, is defined by Andrew Shatte, PhD, Co-founder of meQuilibrium, as the ability to demonstrate problem solving, emotional control, optimism, and self-efficacy. The focus was on surviving rather than saving. Of those offering retirement plan options, 83% contribute with (varied) employer matches for 401(k)s, and 76% contribute to Roth 401(k) plans. With turnover rates higher than ever and talent shortages widespread, HR (and other organizational leaders) must be listening to their employees' needs and where possible, meeting those needs without retribution. Additionally, paid adoption leave dropped to 28% from 36%. The association sought out responses from SHRM members across various organizations to determine where the future of employee benefits is headed. In this webinar, EBCs VP of Business Development Brian Connelly will be reviewing current employment and benefit trends, and how employers are responding with innovative ideas to compete in the war for talent. Many of these changes started prior to the pandemic, were accelerated by it, and have become permanent aspects of the workplace. This makes defining successful work from anywhere practices critical for employers. It sends a message when employees see their employer take the initiative and get ahead of something like this, says Michael Khamis, a vice president of HR and benefits at consulting firm Segal in Los Angeles. New York City joined other cities such as Toledo, Ohio, and states such as Colorado and California in passing pay transparency laws. With over 50% of households being dual working at this point in time, expectations and company policies are required to change in order for businesses to retain top talent and continue to survive. The opportunity to stand out as an employer comes from offering other, targeted benefits. Employee mental health issuesand how employers address themwill continue to be a hot issue in the coming year. Across the board, employees are feeling more overwhelmed, depressed, and burned out, and decreased feelings of motivation, engagement, and productivity. Molly Millis, Brand Strategist of Radancy. For both employees and employers, work from anywhere is about owning results, regardless of where or when work happens. HR can support this type of initiative by measuring benefits utilization on a monthly or quarterly basis to help leaders hold individual managers accountable if their team members are not taking time off. One possible explanation for the rise in claims is that individuals are more health-conscious since the pandemic began. Child Care has risen at more than twice the rate of inflation, causing some parents, especially women, to leave the workforce. Megan works with her clients to provide strategic direction, program design, marketing, services and claims advocacy for their benefit programs. document.head.append(temp_style); You may be trying to access this site from a secured browser on the server. Fully-managed, outsourced concierge solution for human resources administration. For example, at employees request, the agency created a shared sick-leave bank to which employees can donate some of their sick leave and from which they can draw time off if needed. The projections were developed after taking plan design . In, The Evolving Role Of Learning In Workforce Transformation, Future Workplace, in partnership with GP Strategies, surveyed 549 global HR and Business leaders to uncover how learning is expanding across enterprises and what the implications are for new capabilities needed among learning & development teams. Other organizations set a different base line. The SHRM Blog does not accept solicitation for guest posts. So far, the news is positive: Employee retention levels have almost doubled, and there has been a 40 percent increase in engagement, as measured by how many shifts individuals are taking per month. The company offers bonuses and opportunities to move up various levels based on performance. That required adopting a much broader definition of employee benefits. In return, employees receive financial support for areas they traditionally had to cover. Join us at SHRM23 as we drive change in the world of work with in-depth insights into all things HR. In many ways, the priority of employee benefits hasnt changed too drastically. Reasons include exhaustion from the pressures of working from home and juggling childcare responsibilities, struggles with returning to the office but not finding consistent childcare, and reevaluating their overall work-life balance. said Jeff Levin-Scherz, population health leader at WTW, said they want some form of pay transparency, Benefits and Compensation in 2022: A Look Back, New OSHA Guidance Clarifies Return-to-Work Expectations, Trump Suspends New H-1B Visas Through 2020, Faking COVID-19 Illness Can Have Serious Consequences, Innovation in Remote Digital Collaboration, Remote Work Associated with Rise in Substance Use Disorders. To help achieve the work-life balance that employees are demanding, employers should consider where the employee is required to work, what hours they work, and how much time off they receive. Those factors have increased employee rates of stress, anxiety, burnout, depression and more. These range from creating virtual communities of practice for remote workers to ensuing everyone who works remotely has the right set of collaboration tools likeSlack, as well as online white boards such as Miro, Mural, Stormboard, and Annotator for synchronous brainstorming. According to the SHRM survey, 20% of organizations revealed they offer paid mental health days separate from regular sick leave, and 93% of organizations offer telemedicine or telehealth as part of the benefits offered to employees. Please log in as a SHRM member. Fortune 500-level benefits with expert HR, payroll, recruiting, risk & compliance management supported by leading HR technology. Employers like the United States Patent and Trademark Office, GitLab, and Zapier are creating policies to ensure virtual collaboration, mentoring, and asynchronous brainstorming for those who work from anywhere. Being able to demonstrate ones competency in these new skills has become the currency for talent mobility, as degrees have shown to be a bad proxy for possessing in-demand skills. Right now, benefits are the most important thing employees look for in addition to culture and work purpose, says Nick Shah, founder and CEO of Peterson Technology Partners in Park Ridge, Ill. Most people are looking for the whole packagea company culture of learning, growth with flexible work conditions, and cutting-edge, cool work to dothat will keep them motivated in the long term.. Megan has been partnering with clients as a specialty and general broker for 10 years, providing guidance and expertise in research, implementation, and administration of group benefits, with a special focus on middle market organizations. According to a PEW Research study, low pay, lack of advancement opportunities, feeling of disrespect, and the lack of flexibility were some of the top causes for individuals who quit their job in 2021. We outfitted everyone whose position allows for remote work with the necessary technology so that they can work remotely up to three times a week, Dann says. However, the main focus was helping employees build a stronger work/life balance by giving them more control over when and where they work. For example, when Netflix and other companies announced they were offering unlimited paid time off to their employees, many employers rushed to follow suit without considering whether unlimited paid time off was appropriate and workable for their workforces. From adopting remote work policies to transitioning into a culture of trust, there are several HR trends to be aware of for 2022 and beyond. } Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRMs permission. Our 21 HR Jobs of the Future research identified a range of new HR jobs to be created between now and 2030, many focused on humans working seamlessly with machines, such as Algorithm Bias Officer and Human Machine Teaming Manager. Making smaller tweaks versus huge adjustments also allows for better planning and pivoting as necessary. Employees want and expect more frequent career steps and growth than in the past, and organizations need to build the systems and structures to deliver that. Contact ExtensisHR today. Employers need to rethink everything about rewards, including where and how people work and how they build and develop a career, HR Experts on Calls Carroll says. }); if($('.container-footer').length > 1){ Benefits budgeting will also be a challenge. Consider paid-time-off and leave policies. Although it seems simple, Dann says, this represented a real paradigm shift for us.. May 19, 2022 | All, Benefits Administration. Not having reskilling and upskilling as part of the strategy will be detrimental to a company's plans and policies. BrightPlans 2021 Wellness Barometer survey found over 80% of employees want support and guidance from their employers on personal finances - not only for retirement and financial education - but also digital budgeting, financial planning, and access to financial advisors. Above all, employers should take care to ensure their employees are treated fairly and can utilize their benefits offerings, regardless of what their background may be. Even though not all of them have used it, 75 percent of the workforce signed up for this benefit, Coppins says. ExtensisHR partners with startups by taking care of all HR, compliance, employee payroll, and benefits administration so they can focus on their bottom lines. Todays employees have many options in front of them. McKinsey research finds working parents are more likely to have left their jobs during the past 2 years than their non-parent counterparts. Emily Golden, Founder & Executive Coach of Golden Resources, LLC. To remain competitive, business leaders need to seriously consider what current and prospective employees need and value. Opinions expressed by Forbes Contributors are their own. The power of giving employees the choice of where to work with flexible work arrangements is key, Hammock says. The U.S. workforce recorded a quit rate of 3% in November 2021, tying September's record for a series high dating back to December 2000, according to U.S. Bureau of Labor Statistics data. Since the pandemic, well-being has expanded beyond focusing on the individual employee to the entire family unit. In this webinar, EBC's VP of Business Development Brian Connelly will be reviewing current employment and benefit trends, and how employers are responding with innovative ideas to compete in . var temp_style = document.createElement('style'); The pandemic forced people to stay at home which turned into an opportunity to reevaluate where and how they spend their time. We are using cookies to give you the best experience on our website. With 16 years experience, including nearly a decade with two insurance carriers, Gillian is uniquely positioned to offer her clients a wide array of knowledge and expertise the areas of healthcare, funding arrangement, technology, mental health solutions, and leave management. Employee benefits discussions in the past have typically focused on the cost of health insurance. The list of issues facing CHROs range from leading with empathy to understand what is important to various segments of workers, proposing flexible work options, creating healthy workplace environments to support employee well-being, and developing a fair and equitable workplace for all employees (regardless of where they work). To that end, Verizon now offers a stipend that employees can use to purchase personalized benefits that meet their unique needs, such as pet insurance, elder care assistance, yoga classes and telehealth. A 2022 Gallup poll found that 42% of employees cited that an organizations diversity and inclusion efforts are an important factor when deciding whether to accept a new position or not. To help alleviate the pains caused by the Great Resignation, employers are getting creative and adapting to offer improved flexibility and stronger benefits. As every aspect of business continues to transform, one of the key things we need to do is create purposeful experiences in the office that deliver real value so that our direct, face-to-face interactions have meaning. As Figure 1 shows, employee well-being has expanded beyond physical well-being to include emotional, financial, social, and career wellness. Soon it became clear this was a complex business and people issue and the CHRO was pivotal to its response. Many employers choose to offer tax-advantaged accounts in their benefit packages. var currentLocation = getCookie("SHRM_Core_CurrentUser_LocationID"); Employee well-being is no longer an employee benefit. Disclaimer, Practice Fair Chance Hiring for Those with Criminal Records, Prioritize Social Media and Brand Awareness, Retrain Employees to Overcome Competition, Delta Dental of California and Affiliates, Challenging Traditional Job Requirements to Broaden Candidate Eligibility, Hybrid and Remote Mentoring for Effective Integration of Junior Employees, Ask An Advisor: How Technology Is Changing the Workplace. Competition for talent remains fierce as employers continue to experience high turnover, and job openings are going unfulfilled.